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eCommerce custom website development is the process of crafting an online store that is unique and specifically tailored to the needs and goals of the individual eCommerce store’s brand and business. Unlike a pre-built or generic site, a custom website builds and designs the site from scratch and typically involves a unique design, custom functionality, scalability, security, and optimization. 

Custom eCommerce website development offers several benefits to retailers looking to succeed in a competitive market. eCommerce merchants can set themselves apart in a saturated market by developing a custom site that offers customers an enhanced user experience with increased security, better performance, and scalability as the business grows. 

Custom site development is critical for the eCommerce businesses' success. Custom sites create brand recognition and differentiation, integration capabilities, regulatory compliance, and, ultimately, cost efficiency.  

If you’re wondering if a custom web design is right for your eCommerce business, this blog is for you. Read on for 8 benefits that a custom build provides for eCommerce businesses and why custom web development might be the perfect fit for you. 

1. Enhanced customization with custom website development

As eCommerce merchants begin the venture of website development, it is critical to examine the options and determine the best fit for their site based on their business's needs, goals, and resources. 

While it might seem that an “out-of-the-box” site might be the better fit, it is important to note that it might not produce the ideal desired results. Though a pre-built site might seem easier and cheaper at the outset, you might quickly realize that it would have been worth it, in the long run, to invest in custom website development. Though the time to market may be quicker with this option, it is important to understand the limitations if you decide to go with the out-of-the-box option for your site. These pre-built options often offer limited opportunities for customizations, limited features, and few opportunities for scalability. 

When debating whether custom website development is the best option, consider the following advantages that a custom site offers for eCommerce merchants: Customized eCommerce sites allow retailers to tailor their sites to their exact specifications. Custom sites provide unique user experiences, optimize workflows, integrate niche functionalities, and support complex business processes.

Additionally, eCommerce platforms such as Adobe Commerce, BigCommerce, and Magento allow businesses to customize their eCommerce platforms, plugins, and features to align with specific business requirements and goals.

We won’t lie, custom eCommerce development is expensive. At first glance, the cheaper price tag at the start of the project might make the off-the-shelf option seem like the better choice. But inevitably, your website is an investment. If you want an option that can meet your specific business needs, be consistently altered and tailored as those needs change, and grow with your business, custom is the way to go. Custom sites offer a lower cost in the long run, increased flexibility, and long-term scalability. 

Ultimately, the return on investment is worth the high price tag. Long-time Smart Solutions client, Silencer Shop, learned this lesson with their Magento Commerce custom site build. Silencer Shop operates in a restricted vertical and needed an eCommerce platform that could manage compliance, payments, and security for their specialized business. By investing in a custom site build they were able to build a thriving eCommerce business that offered unique product customization options, scalability, and an enhanced buying experience for customers. 

2. Improved mobile experience

With customers more consistently on the go, now more than ever it is critical to offer clients a fully optimized site for mobile devices. Mobile shopping has only continued to grow and evolve, and a site optimized for mobile is no longer a nicety but a necessity for eCommerce businesses hoping to survive and ultimately thrive. A mobile-friendly website is crucial to the success of an eCommerce website. A custom development site ensures better responsiveness and user experience on mobile devices. Building a custom site with enhanced user experience allows for greater accessibility, faster load times, and improved navigation, leading to enhanced SEO for your site. 

3. SEO benefits of custom website development services

Search engine rankings favor a website with enhanced mobile usability. This can boost the visibility of your site in addition to search traffic. Optimized mobile designs also keep site visitors on your page longer and increase engagement with site content. Custom site development will allow you to make necessary changes to maximize the mobile experience to rank higher for SEO purposes. As you generate more traffic to your site, your conversions and sales will increase, as well as site visit time and engagement. 

4. Integration of advanced CRM and API solutions

Integrating advanced CRM systems into a custom eCommerce website design offers many benefits to merchants looking to grow their brand. Advanced CRM integrations give enhanced customer insights to provide a centralized forum for data management, as well as improved customer analytics to predict patterns, trends, and future behaviors. This in turn provides insight to create a personalized customer experience with tailored marketing campaigns and enhanced customer service. Additionally, CRM system integration will allow businesses to streamline operations with automated processes and inventory management to best increase sales and boost retention.

Custom APIs are another integral site feature to enhance site functionality and user experience. Custom APIs allow for greater integration capabilities to seamlessly integrate with third-party applications and allow for the seamless exchange of data between systems and applications. This also creates an enhanced user experience with deeper opportunities for personalization, and responsive or interactive features. Looking forward, custom APIs provide an opportunity for flexibility and scalability for your business in addition to increased security and reliability.

5. Enhanced user experience and branding

The best way to create a recognizable brand and build brand loyalty with customers is to develop a user-friendly interface that offers seamless navigation. Make it easy for customers to find what they need, access support quickly, and enjoy a smooth, fast checkout process. A flawless, responsive site will keep customers coming back and drive repeat business. A responsive design that touts touch-friendly elements will create an optimal mobile experience as well for site visitors. 

Custom design is the most surefire way to create a brand that customers know and love. With custom web design, eCommerce businesses can develop consistency with branding across all pages and sites including fonts, colors, design logos, and more to ensure that no matter where or how potential customers find your site, they will recognize your brand. This will support the strongest possible brand identity, setting you apart from your competitors and establishing customer loyalty. 

 

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6. Flexible and efficient shipping options

It is not just the buying process that is vastly improved with custom web design. Custom websites allow eCommerce merchants to establish a post-purchase process that enhances customer satisfaction to create customer loyalty and repeat business. Flexible and efficient shipping options are made simple with a custom web development that suits the needs of your business and customers. 

So how can a custom site enhance shipping for your business?

  • Integrate with a variety of shipping carriers
  • Offer real-time shipping rates
  • Automate shipping labels and tracking
  • Support multiple currencies
  • Comply with shipping regulations
  • Incorporate international payment gateways

Custom sites allow merchants to also reap the benefits of dynamic shipping with:

  • Accurate and transparent shipping details
  • Flexible and convenient options
  • Increased operational efficiency

7. Security and performance optimization

As your custom site attracts new customers, it will inevitably handle sensitive personal information and private customer data. Brands that build trust and loyalty with customers demonstrate consistent security and transparency in how data is collected and handled. Custom sites provide greater security putting your business at significantly less risk of fraud or data breaches. This will provide transaction security, protect customer data, avoid legal consequences, and create a strong and positive image for your brand.

A custom-developed site will significantly enhance performance with tailored security systems that protect your business and customers, provide custom monitoring and alerts, comply with industry standards, and allow you to grow your business with the potential for scalability. 

8. Scalability and future-proofing your business

If you are looking to grow your business and build a website with the ability to grow with you, ultimately it is likely a custom site will be the best fit. In the short term, the high price tag may seem daunting, but if you want an option that offers scalability and the option to expand with your brand custom is the way to go

As your business takes off and your site is faced with increased traffic, you will need a site with the infrastructure that holds up to increasing demands. Ensure you understand the ins and outs of a custom site to set yourself up for a thriving site that grows with your eCommerce business. 

Investing in custom website development

When it comes to finding the right solution for your eCommerce website development, it’s important to consider all your options. Ultimately, if you are looking to grow your business and compete in a saturated market, it is critical to find an option that meets your business needs and allows for sustained growth and scalability.

Custom websites allow eCommerce merchants to tailor the user experience, scale their business, enhance performance, build customer trust, incorporate security, and achieve long-term success. 

Building a custom site might seem complex and expensive, but partnering with an agency experienced in custom builds and eCommerce platforms is the best way to manage costs while creating a site that grows with your business.

Smart Solutions has extensive experience in custom eCommerce builds. When you're ready to start, we'll be with you every step of the way to create a thriving eCommerce site. Let’s hop on a call and get started. 

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