Defenders of Wildlife
Protecting and Restoring Imperiled Wildlife in North America and Beyond
Marketing a Mission
gifts.defenders.org is an especially challenging breed of eCommerce. They don’t sell products. Instead, Defenders of Wildlife is marketing its mission and faces the challenge of transforming interested onlookers into financial donors. That means attracting the right people and tapping into emotion. Right then and there. Any delay and the moment is lost.
Download the Full Case Study
It just didn’t need to be that hard. Defenders of Wildlife contacted Smart Solutions for help months after engaging with another web agency. Valuable company funds were being spent, yet there was no real end in sight. The Smart Solutions team assessed the website and found the technical architecture was more complicated than it needed to be.
The overly complex, expensive implementation necessitated a complete rewrite to get back on track. Magento was selected as the platform of choice. In the end, overall costs were lower and site upkeep is easier and faster. We also fixed annoying UI glitches that stopped people from completing their purchases. Behind the scenes, we quietly boosted search engine rankings until the site could finally be found.
The overly complex, expensive implementation necessitated a complete rewrite to get back on track. Magento was selected as the platform of choice. In the end, overall costs were lower and site upkeep is easier and faster. We also fixed annoying UI glitches that stopped people from completing their purchases. Behind the scenes, we quietly boosted search engine rankings until the site could finally be found.
Rescued From A Dire Situation
"We were in a dire situation – we asked Smart Solutions to rescue our site. They were patient, professional and helped us recover in short order within budget."
TJ White, Defenders of Wildlife
Our Experience Let Us Help Make the Right Decisions
We transformed the Defender’s site into an indispensable eCommerce tool that increased online sales and customer conversions.
41.5%
Increase in revenue
20%
Increase in time spent exploring the site
53%
More people spent more time reading
More real dollars earned
74%
More pages visited
Short launch timeline met within budget
Looking for an experienced eCommerce agency that will treat you like a person instead of a number?
Let us help. We offer free consultations, store assessments, code audits, rescue plans and ongoing support.